PAPER-II
OrganisationTheoryandBehaviours,HumanResourceManagementandIndustrialRelationsOrganisationTheoryandBehaviour
1. OrganisationTheory:
Nature and Concept of Organisation; External Environment of Organisation—Technological, Social,Political, Ecomomical and Legal; Organizational Goals Primary and Secondary Goals, Single andMultipleGoals;ManagementbyObjectives.
EvolutionofOrganisationtheory:ClassicalNeo-classicalandsystemapproach.
Modern Concepts of Organisation Theory : Organisational Design, Organisational Structure andOrganisationalCulture.
Organisational Design—Basic Challenges; Differentiation and Intergration Process; CentralizationandDecentralizationProcess;Standardization/FormalizationandMutualAdjustment.CoordinatingFormalandInformalOrganizations.MechanisticandOrganicStructures.
DesigningOrganizationalstructures—AuthorityandControl;LineandStaffFunctions,Specialization and Coordination. Types of Organization Structure—Functional. Matrix Structure,ProjectStructure.NatureandBasisofPower,SourcesofPower,PowerStructureandPolitics.ImpactofInformationTechnologyonOrganizationalDesignandStructure.
ManagingOrganizationalCulture.
2. OrganisationBehaviour:
MeaningandConcept;Individualinorganization:Personality,Theories,andDeterminants;PereceptionMeaningandProcess.
Motivation : Concepts, Theories and Applications. Leadership—Theories and Styles. Quality of WorkLife (QWL): Meaning and its impact on Performance, Ways of its Enhancement. Quality Circles (QC)—MeaningandtheirImportance.ManagementofConflictsinOrganizations.TransactionalAnalysis,
OrganizationalEffectiveness,ManagementofChange.
HumanResourcesManagementandIndustrialRelations
- HumanResourcesManagement(HRM):
Meaning Nature and Scope of HRM, Human Resource Planning, Job Analysis, Job Description, JobSpecification, Recruitment Process, Selection Process, Orientational and Placement, Training andDevelopmentProcess,PerformanceAppraisaland360°FeedBack,SalaryandWageAdministration,JobEvaluation,EmployeeWelfare,Promotions,TransfersandSeparations.
2. IndustrialRelations(IR):
Meaning, Nature, Importance and Scope of IR, Formation of Trade Union, Trade Union Legislation,Trade Union Movement in India. Recognition of Trade Unions, Problemsof TradeUnions in India.ImpactofLiberalizationonTradeUnionMovement.
Nature of Industrial Disputes: Strikes and Lockouts, Causes of Disputes, Prevention and SettlementofDisputes.
Worker’sParticipationinManagement:Philosophy,Rationale,PresentDayStatusandfutureProspects.
AdjudicationandCollectiveBargaining.
IndustrialRelationsinPublicEnterprisesAbsenteeism and Labour Turnover in Indian IndustriesandtheirCausesandRemedies.
ILOanditsFunctions.