The Department of Administrative Reforms & Public Grievances (DARPG), in association with Ministry of Electronics & Information Technology (MeitY), Government of India and the State Government of Meghalaya organized the 22nd National Conference on e-Governance (NCeG) 2019 on 8-9th August, 2019 at Shillong, Meghalaya. The theme of this Conference was “Digital India: Success to Excellence”. At the valedictory session , ‘Shillong Declaration’ on e-Governance was adopted after intensive deliberations during the sessions held over two days. Over the two days, discussions were held on six sub-themes in Plenary sessions:
India Enterprise Architecture (INDEA)
  1. Digital Infrastructure
  2. Inclusion and capacity building
  3. Emerging Technology for Practitioners
  4. Secretariat Reforms
  5. National e-Governance Service Delivery Assessment (NeSDA). 
Breakout Sessions were held on sub-themes
  1. One Nation One Platform
  2. Engaging with Innovators and Industry
  3. End-to-End Digital Services: IT initiatives of State Governments.
  1. An Exhibition was also organized during the event to showcase India’s achievements in the field of e-Governance.
  2. NCeG 2019 provided a platform for the delegates, including senior government officers from across the country, industry stalwarts and researchers, to share best practices, latest technology developments and leveraging them for achieving effective governance and public service delivery. 
  3. The focus of all the sessions was on learning with each other’s experiences to ensure effective e-governance for citizen satisfaction and achieve Prime Minister, Shri Narendra Modi’s vision of ‘Minimum Government, Maximum Governance’.
Shillong declaration
  1. Improve the citizen’s experience with Government services by promoting timely implementation of India Enterprise Architecture (IndEA) and implementing a single sign-on for interoperability and integration among e-Government applications throughout the country
  2. Consolidate the plethora of successful State level e-Governance projects and domain-based projects with a focus to replicate them as a common application software with configurable features
  3. Ensure improvement in ease of living and ease of doing business by making a big shift in the role of government from Service Provider to Service Enabler, thus moving from development of applications to making available public digital platforms where multiple competitive applications can be developed
  4. Take steps to further improve connectivity in North Eastern States by addressing the issues and challenges of telecommunications connectivity at grassroot level and formulate and implement a comprehensive telecom development plan
  5. Take steps to enhance the activities of Electronics Sector Skill Council in North Eastern States and explore the possibility for opening an electronics skill center in Shillong
  6. Promote use of e-Office and move towards less paper State Secretariats in the North-Eastern States and in the District level offices
  7. Improve the quality of delivery of e-Services in the North East to fulfil the vision of improved citizen experience
  8. Develop India as a global cloud hub and facilitate development of Government applications and databases on Cloud by default
  9. Adopt emerging technologies for finding e-Governance solutions
  10. Promote the Digital India Projects with focus on Smart Cities and Smart Villages through Startups and Smart Entrepreneurship