CBIC launched e-Office
The Central Board of Indirect Taxes and Customs (CBIC) on 15 June 2020 launched 'e-Office' in over 500 GST and customs offices that will help improve governance by automating the internal processes of handling files. The launch of the application marks a fundamental change in internal office procedures that are so far based on manual handling of files and paper movement. The CBIC expects e-Office would complement its many other (information technology) IT-led reforms that are directly aimed at enhancing the ease of doing business for the trade and industry.
- The e-Office application, developed by the National Informatics Centre (NIC), enables online file-related work, starting from receiving and marking dak, operating a file, preparing a draft letter, its approval and signature and dispatch of the signed letter.
- The launch of e-Office is one more measure taken by the CBIC in leveraging technology for providing a faceless, contactless and paperless indirect tax administration.
- E-Office aims to improve governance by automating the internal processes of handling files and taking decisions within the government.
- It would lead to speedier decision making, transparency, accountability, and positive impact on the environment by cutting down the use of paper and printing, the statement added.
- The e-Office would help avoid contact with physical files, thereby preventing possible transmission of coronavirus.
- It would ensure enhanced security as no file or document can be altered or destroyed or backdated. An in-built monitoring mechanism would identify where the files are held up enabling quick disposal and faster decision making.
- Central Board of Indirect Taxes and Customs (erstwhile Central Board of Excise & Customs) is a part of the Department of Revenue under the Ministry of Finance, Government of India.
- It deals with the tasks of formulation of policy concerning levy and collection of Customs, Central Excise duties, Central Goods & Services Tax and IGST, prevention of smuggling and administration of matters relating to Customs, Central Excise, Central Goods & Services Tax, IGST and Narcotics to the extent under CBIC's purview.
- The Board is the administrative authority for its subordinate organizations, including Custom Houses, Central Excise and Central GST Commissionerates and the Central Revenues Control Laboratory.